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What is VESA?

VESA is an acronym for "Video Electronics Standards Association, who agree the standards for modern TVs.  When purchasing a TV to mount on the wall there are 4 mounting holes on the back which are key to choosing the right mount.. The layout of the holes on the TV has to match the holes on TV mount. The easiest way find out the VESA size of your TV is to check the manual or to measure the distance in millimetres between the top two holes, then measure from the top hole to the one directly below it, for example the distance between the top 2 holes is 200mm and the distance from one of the top holes to the hole directly below is 200mm - your TV has a VESA 200 mounting configuration. Please make sure the TV mount you purchase has the same VESA mounting size in the product specification.

VESA Measurements 

What TV bracket is right for me?

Make your decision on what you require from your TV.  Do you wish for it to remain flat on the wall?  Extend out from the wall?  Or both?  We have TV brackets to suit all needs - please check the descriptions for a full list of features. 

My TV Mount is not compatible with my TV?

Contact us directly either through our website or the platform the order was purchased, verify your order and we will make sure an alternative solution is sent out to you free of charge.  This guarantee does not apply to incorrect orders.

My product has become faulty under the stated warranty?

Check the product description. All our products come with a minimum 18 months guarantee - simply contact us and we will be happy to resolve the issue.

Where is my order?

All wholesale orders and single item orders come with full tracking information. If the tracking information has not been received at your registered email address, then please contact us for the latest update.

Will this bracket fit my TV or not?

Yes if it is compatible and matches the VESA size of your TV to the bracket.  You can check the TV manual for the VESA size or measure it.  To do this measure the distance in millimetres between the top two holes, then measure from the top hole to the one directly below it.  Please make sure the TV mount you purchase has the same VESA mounting configuration.

 

Please remember all Invision TV Wall Brackets come with our compatibility promise,

if the TV bracket ordered is the correct size but somehow not compatible with your TV we will send an alternative solution free of charge.


The auto sleep/wake function doesn’t work on my iPad, how do I activate this?

To activate the sleep/wake function of your case, the setting on the iPad needs to be turned to on, this can be found in your General Settings. If this doesn’t work then please ensure the iPad is in the case the correct way, the circle hole on the front of the case should be over the camera and not the home button.